Privacy Policy
Privacy Policy
Effective Date: 2/24/25
Natural Gateway (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, www.naturalgatewayco.com (the “Site”), or make a purchase from our Shopify store.
Information We Collect
1. Personal Information
We collect the following personal information when you interact with our Site or make a purchase:
• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information (e.g., credit card details, securely processed through Shopify)
2. Device Information
When you visit the Site, we automatically collect certain information about your device, including:
• IP address
• Browser type and version
• Time zone settings
• Cookies and similar tracking technologies
3. Order Information
Details about products you purchase, including:
• Items purchased
• Purchase date and time
How We Use Your Information
We use the information we collect for the following purposes:
• To Fulfill Orders: Process payments, ship products, and provide order confirmations.
• To Communicate: Respond to inquiries, send updates on your order, or provide customer support.
• To Improve Our Services: Analyze user behavior to enhance our products, services, and Site functionality.
Disclosure of Your Information
We share your information only as necessary to operate our business, including with the following parties:
1. Shopify
Our store is hosted on Shopify. Shopify securely processes your payment and stores your information in accordance with its Privacy Policy: https://www.shopify.com/legal/privacy.
2. Service Providers
We may share your information with third-party shipping and logistics providers to deliver your purchases.
3. Legal Requirements
We may disclose your information if required by law, subpoena, or if we believe such action is necessary to comply with legal obligations.
Your Rights Under U.S. Law
Depending on your state of residence, you may have certain rights regarding your personal information, including:
• Access and Data Portability: Request access to the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain exceptions.
• Opt-Out of Sale: We do not sell your personal information to third parties.
To exercise these rights, contact us at info@naturalgatewayco.com.
Cookies and Tracking Technologies
We use cookies to improve your browsing experience, remember preferences, and provide personalized content. You can manage cookie settings through your browser.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Data Security
We implement security measures to protect your personal information, including encryption and secure payment processing through Shopify. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Children’s Privacy
The Site is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Changes will be posted on this page, and the “Effective Date” will be updated.
Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please contact us:
Natural Gateway
Email: summer@naturalgatewayco.com
Address: Costa Mesa, CA
